Programs, workshops and keynotes

Your people leave with skills, not just notes.

You get a speaker who comes early, stays late, and rolls with all the punches and unexpected A/V disasters.

Every topic is customized to your team, your industry and the conversations your people actually have.

Leadership development program3 to 6 months · $45,000–75,000

Full-day workshop6 to 7 hours · from $12,500

Half-day workshop3 to 4 hours · from $8,500

Keynote45 to 90 minutes · from $7,500

Add coaching: pair any format with one-on-one coaching for your executive and management teams. All prices are plus travel; programs include bonuses of your choice.

Corporate rates: these are the rates for the big companies we work with most. Small business, nonprofit, faith-based group, youth group, first responder agency or local government? Ask about community rates.

First impressions

Connect with Ease

What if people trusted you before you said a word?

Make a strong first impression on purpose. Own the three moments that matter most: walking in, looking around the room and the first words.
Show warmth and confidence at the same time. Stop choosing between being liked and being respected.
Build trust fast, in person and on camera.

See the full topic

Reading people

Read the Room

What if you could see what people aren't saying?

Notice comfort and discomfort. Read clusters of behavior and changes from someone's normal, not single gestures.
Ask the right question at the right moment, so concerns surface before they become problems.
Run better meetings and one-on-ones, where people actually open up.

See the full topic

Leading when emotions run high

Calm the Conflict

What if you could walk into the hardest conversation of the year and know exactly what to do next?

Spot tension early, before a conversation boils over.
Bring the temperature down with breath, voice, pace and space. Calm is contagious.
Walk in with a plan, so nobody freezes, flees or fights.

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Boundaries without the backlash

Say No with Grace

What if you could say no and still be liked?

Say no clearly and kindly with a five-step formula that protects the relationship.
Hold the line when someone pushes. Recognize pressure tactics and stay steady without over-explaining.
Protect time for the work that matters, and decline the rest without guilt.

See the full topic

Not sure which one fits your audience? That's what the call is for.

Let's talk about your event

Leadership development programs

Book the full program and pick your bonuses.

Programs run $45,000–75,000, plus travel, for a group of up to 20. Every program includes a before-and-after skills assessment with a results report, so you can see what changed. Then choose two bonuses, each worth about $7,500, or three with a 6-month program.

Company-wide keynote

For everyone, not just the leadership group, with a recording your team can use internally for a year.

Executive presence intensive

A 3-hour session for up to 12 emerging leaders, with a personal first-impression note for each.

Customer experience review

I call, browse your website and visit as a customer, then send a written report of the top 5 findings and walk your leaders through it in a 60-minute debrief.

Bonus 2-hour workshop

For up to 40 people, on customer service, leadership or hard conversations.

Executive advisory

Up to 4 hours a month for 3 months for your executive team, as a standing monthly session: preparing for hard conversations, reviewing presentations and debriefing meetings.

3 months of coaching

One-on-one coaching for one executive or emerging leader.

Bonuses are used during the program or within 12 months.

Start with a keynote: if you book a leadership program within 90 days of your keynote, the keynote fee is credited toward the program.

The method

The CROWN Protocol™

Five skills for the moments that decide how people see you, verbal and nonverbal. Body language runs through all of them.

CConnect with easeFirst impressions in leadership, networking and sales.

RReveal on purposeBuild depth and trust by letting yourself be known.

OOffer supportRespond well when emotions show up at work.

WWithstand pressureSpot pressure tactics and say no with grace.

NNegotiate conflictDe-escalate and resolve.

The CROWN Protocol builds on Buhrmester's interpersonal competence framework, nearly 40 years of research, and on the methods of former FBI behavioral analysts such as Joe Navarro, a 25-year FBI special agent and a founding member of the FBI's Behavioral Analysis Program.

The standard I teach to: Body language is a crucial indicator of someone's state of mind. Lie detection is a hotly debated topic, even among body language and detection experts. If something isn't academically solid, scientifically based and tested extensively in the real world, I don't teach it.

Got a date and a room full of people?

A free 15-minute call. Tell me about your audience and I'll tell you which session fits.

Let's talk about your event